Getting through together...with a few COVID-19 adjustments
Our team is working hard to keep your certification rolling. Thanks for your remote and digital communication so we can maintain our quick turnarounds.
Because of our cloud based system and existing technology our service can continue...
BA&A office has re-opened
Inspections as (new) normal
We're available for meetings - digital or distanced (if you've a preference please let us know)
Site inspections are going ahead if possible-
with social distancing and sanitiser on hand!
Clients / homeowners -we'll be following QLD health advice - space requirements will be respected.
It's essential that clients/ occupants/ homeowners inform us if there are changes to self- isolation status or if anyone becomes unwell (and we'll do the same!)
The BA&A service you're used to, continued as usual
Call us from 8am – 4pm weekdays or email firstname.lastname@example.org anytime
Quotes – please sign/ pay online using click through link on fee proposal or call the admin team to process payments over the phone in office hours.
Plan / document lodgement - uploads to portal, email unaffected, please ring ahead for office drop ins
Certifier’s assessment - continue
Requests for Information (RFIs) - continue
Projects finalised - Form 21s and Form 17s ready to roll and digitally delivered!
Inspections will follow safe site recommendations. Pool, underpinning, re roofing, carport and demolition projects remain largely unaffected. Residential and pool builders, we’re managing risks to ensure we meet health and safety requirements.
Courtesy touch base with clients / owners a day prior to the requested booked inspection
We will help owners /occupants, clients or our BA&A team members reschedule the inspection as suits all parties, if they have any concerns regarding COVID-19 / their own health status.
We wish all our clients all the very best as we work through this challenging time. We value open communication and will be in touch, should anything change.
Working with remote teams / working from home?
Top five tech tips from one small business to another - thanks BTP!